While you’re using the headset, if the battery begins to go dead on you, you can remove the spare battery and replace it even in the middle of a call and it won’t drop the call either. But, it also comes with a spare charger in the base, and a second battery included. The Discover D904 comes with the main battery that’s inserted into the headset top. Unlike the CS55 headset that offers up to 10 hours of talk time, the Discover D904 provides you with a never ending supply of power. Connecting to a computer? Got that one covered too, and you can toggle between them by the simple press of a button.Īs an added bonus, you have unlimited battery talk time. Need a desk phone connection? No problem. The second reason is because it connects to a desk phone as well as to a computer. So adapting to this headset would be simple as the design is pretty much the same as the CS55. Why? Because it gives you the same type of wearing style over the ear as well as a headband option. This is perhaps the most logical upgrade to a Plantronics CS55 wireless headset. Also, when you view my video, I mention a coupon code offer that can give you a discount. If it ends up that a headset replacement is needed, here are two logical options that you might want to consider. This might just save you some serious money on an unneeded wireless headset replacement. Make sure to reach out to us here at Headset Advisor for some free support. These things aside, many problems that customers experience, that gets them to thinking they need a replacement headset, can many times be resolved through some minor adjustments. This means that if you’re now using Softphones, you’ll be in the market for an updated, compatible wireless headset.Īnother reason why you might be needing a new headset could simply be due to a product failure such as an electronic component going bad, or perhaps some form of physical damage. You see, the CS55 is designed to be used with desk phones and doesn’t have the ability to be used with computers. If your needs have changed, such as in those cases where your company has switched from using traditional desk phones, over to newer computer based Softphones, then the CS55 isn’t your answer. If it gets put into the wrong setting, it can cause horrible audio quality issues. It could also be cured by double checking the application switch setting. StaticĪgain, a reset can clear this up in a lot of cases. There’s a simple process to reset the headset and in a lot of cases, this fixes this issue and can fix others as well. This could be a product failure, but then again, it might just mean that the wireless headset needs to be reset. A simple adjustment and like magic, your CS55 returns back to sounding like it did the first day you started using it. What might appear to be a very problematic headset, ends up being tamed quicker than a wild Bronco at the hands of an experienced Cowboy. Normally to the microphone and/or phone volume levels. A few quick examples EchoĮcho is 9 times out of 10, a simple adjustment. During that time, we’ve seen a lot of misbehaving CS55’s that we’ve corrected. Here at Headset Advisor we troubleshoot headsets every day, and have since 1994. The good news is if your needs haven’t changed, but you’re experiencing some performance issues, there’s a good chance those issues can be resolved. First the good news (we all like hearing good news, right?) If the reason you’re thinking about replacing your CS55 headset is along the lines of those things above, then there’s good news and bad news. We are moving away from desk phones and over to computer Softphones.What would be a few reasons why you might be considering replacing your current Plantronics CS55 wireless headset? Still reading? Alrighty then, let’s get to this. I’ll include the video immediately below for easy access. So, make sure to check that out if you’re one of the many people who prefer to watch content rather than reading it. In the video, I also give you a coupon code that will give you a discount if you need a replacement battery and other things. I also discuss some thoughts as to what you can do to avoid needing to replace it.īut, before I begin, I wanted to let you know that I recorded a video where I discuss these things. In this blog I’m going to discuss what might justify looking to replace your CS55 wireless headset. With that in mind, even good things need to come to an end. I feel safe in saying that the CS55 has been nothing short of a huge success for Poly. This wireless headset was the 2nd generation of the initial CS50 headset where they engineered some improvements into the CS55. The Poly (formerly Plantronics) CS55 wireless headset has been an extremely popular office wireless headset.
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